This article answers frequently asked questions people ask about learning with Thkee.
Frequently asked questions
About Thkee
What is Thkee?
Thkee is dedicated to empowering individuals and organizations around the world by opening up new possibilities. Our comprehensive global platform offers a vast, multilingual library containing thousands of courses led by experienced professionals. These courses cover an extensive selection of disciplines, including business and entrepreneurship, programming, academics, the arts, health and fitness, languages, music, and beyond.
What do Thkee courses include?
Every Thkee course is structured around its main, which may consist of videos, slides, and written materials. The courses are entirely created, owned, and managed by the instructor(s). To further enrich the learning experience, instructors can also provide additional resources and incorporate various practice activities.
- Review tips on How to Preview & Compare Courses.
Where can I access Thkee?
You can access your Thkee courses from various devices and platforms, on both PC and Mac desktops/laptops.
- View our system requirements
How do I create or log in to my account?
Learn how to log in to Thkee through your computer browser or the iOS or Android app below.
Getting Started
How do I find a course?
Learn how to How to Search for Courses on Thkee.
Can I preview a course before purchasing?
Yes, learn How to Preview & Compare Courses.
How do I create a course?
Learn how to How to Become a Verified Instructor.
How do I start my course?
After enrolling in the course, you can access it by logging in to your account and clicking on the course link you will receive in your confirmation email (provided you’re logged into your Thkee account) or on the Learning lab page.
Do I have to start or complete my course by a certain time?
There are no deadlines to begin or complete a course. Learn about our Lifetime Access.
What course features are available?
View The Free Course Experience.
Do I receive anything after I complete a course? Is Thkee an accredited institution?
Every approved, paid course features a certificate of completion to document your accomplishment. While Thkee is not an accredited institution, we offer skills-based courses taught by real-world experts in their field.
Purchase and Payments
How do I pay for a course?
Thkee supports several different payment methods, depending on your account country and location.
- Learn more about our Payment Methods on Thkee.
How do I use Thkee credits?
Learn more about Thkee Credits FAQ.
I am having issues with my refund request.
View answers to Refund Status: Common Questions.
Can I change or exchange my course?
While our system is not set up to exchange one course for another, you can refund a course and purchase another course, provided the refund request meets our refund policy.
I am receiving a payment error.
Learn about Troubleshooting Failed Payments.
Troubleshooting
I am having trouble logging in.
Learn how to Troubleshoot Login Issues.
My Thkee course is missing.
Learn How to Find Your Missing Course.
I’m having issues with my audio or video.
Learn how to How to Troubleshoot Audio & Video Issues (on a Browser).
I’m having trouble with the course content or resources.
As instructors own and manage their course content, they are in the best position to assist you. For any questions in paid courses, you can search for answers or ask a question in the Q&A. To learn more, see How to Ask a Question About a Course You're Taking.
Where else can I go for help?
For questions not related to the course curriculum, our Help Center has extensive information regarding Thkee’s various features, and articles with troubleshooting steps. Use the search tool or topics to help you quickly resolve any issues you encounter.
Our support team is also happy to help. You can begin the process of connecting with our team by clicking "Contact Us" which you can find at the bottom.