Troubleshooting

Course Taking Issues

• Course Help: Frequently Asked Questions
• Troubleshooting Login Issues
• How to Troubleshoot Audio & Video Issues (on a Browser)
• Troubleshooting: How to Disable Hardware Acceleration on Your Browser
• Why Won't the PDF Load?

Payment & Purchasing Issues

• Troubleshooting Website Issues
• Temporary Authorization Holds and Pending Purchases
• Troubleshooting Failed Payments
• How to Find Your Missing Course