Please be advised that all instructors are required to verify their identity before they can publish a course on the marketplace, this is needed to maintain the integrity of Thkee's learning community.
When instructors are required to verify their identity
- If you have not yet verified your identity with Thkee, a prompt will appear commanding you to complete instructor verification when you are ready to submit a new course for review.
- When your first course has been uploaded and is ready to be published, the Thkee site will guide you through the automated verification process.
Instructors may also be directed to complete the verification process after publishing a course, as Thkee’s Trust & Safety Team runs periodic sweeps of more established instructors. The two-step process should only take a few minutes. You can exit and re-enter the flow at any time but be sure to complete the process by any specified deadline.
Information instructors may need to provide during the verification process
During the verification process, instructors will see either some or all of the following prompts:
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Request to confirm ownership rights to the course content
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Request to provide information regarding their current place of residence
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Request to provide identity documents such as a national ID or passport or any deemed to be a valid ID
Please note:
- the information required will vary depending on the instructor’s country of residence and/or activity patterns within the account.
- This information is strictly confidential and is reviewed by a third-party identity verification service provider in order to validate details.
Completing the verification process
Successful submission and verification with the automated system should only take a few seconds. Please make sure to review your information carefully before submitting as you will only have limited attempts to successfully verify your information.
After the automated verification process has been completed, our team will review your submission and confirm with you through email that your account has been verified and that you can submit your course for review.
You will receive an email confirming verifying your Thkee account at the email address you used to register. The confirmation process typically takes around 2-3 business days.
If you are having any trouble completing the verification for your account, please reach out to policy@Thkee.com with any questions you may have.