Most of our students and instructors are decent, accountable community members. We acknowledge that mistakes are inevitable and that occasionally you may not be aware of the guidelines.
An instructor will initially be given a polite warning if they do break any policies. Additionally, we'll offer materials to help you succeed on Thkee and comprehend our policies better.
We shall impose harsher penalties in the form of "strikes" if any of our policies are broken in the future. The escalation process is as follows:
- Warning → An email from Trust & Safety about the violation and our policies
- Strike 1 → Suspension of announcement and direct messaging privileges for a month
- Strike 2 → Courses blocked from active promotions for a month + suspension of announcement and direct messaging privileges for a month
- Strike 3 → Courses blocked from new enrollments for a month + suspension of announcement and direct messaging privileges for a month
- Ban → Account and course materials are permanently banned from the platform
These strikes apply at a course level. All instructors and co-instructors associated with the course or courses in violation will see their features disabled for that course.
Please be aware that depending on the seriousness of the infraction and previous instructor behavior, we reserve the right to increase the number of strikes. Strikes are reviewed every six months, however, users who have a persistent history of violating the rules may eventually be banned from the Thkee platform.
We encourage instructors to be proactive about understanding and following Thkee policies. We recommend everyone look through our Terms and the Trust & Safety articles to start off on the right foot.
If you ever have questions about our policies not answered in the Help Center, please let us know at policy@thkee.com.