Why are there rules in the first place?
Thkee is truly ensures that all Thkee students will have a safe and engaging learning environment, and instructors are always set up for success. Thkee's rules exist to ensure that student's learning experience is protected and enable positive, healthy interactions between instructors and students.
This article answers the common questions asked by instructors and students on Thkee:
How will I be notified of a strike?
What happens if my co-instructor has a strike?
What if my co-instructor has a strike and I remove him/her as an instructor from my course?
How long are the strikes valid?
How are you monitoring and catching bad behavior?
Does every instructor get Strike 0 to 4, or does it depend on the nature of the violation?
How will I be notified of a strike?
You will receive an email from policy@thkee.com about the strike, the reason why you received it, and the consequences. We will be very thoughtful and fair in determining if there is a policy violation as well as how we apply potential consequences. We strongly encourage you to provide context and ask questions. Our team is here to ensure that you have the opportunity to speak with someone for assistance.
If a feature is disabled due to a policy violation, you will be notified both when you attempt to use the feature and through a notification indicating that your access has been temporarily suspended on some or all of your courses.
What happens if my co-instructor has a strike?
There may be courses that your co-instructor will have a strike, and when this happens, all the courses that your co-instructor teaches will be affected. However, only the courses you share with the co-instructor will be affected.
What if my co-instructor has a strike and I remove him/her as an instructor from my course?
Your course will only revert back to having all your features enabled by removing your co-instructor who already has a strike while you do not have.
How long are the strikes valid?
We will re-evaluate the strikes on your account on a six-month rolling basis.
How are you monitoring and catching bad behavior?
We make sure to acknowledge all our students and instructors who write to policy@thkee.com or flag abuse on the site in various places. We also proactively monitor on-site behavior and reach out to students and instructors when we identify policy violations.
Does every instructor get Strike 0 to 4, or does it depend on the nature of the violation?
Instructors will see a linear escalation in most cases where they will get a warning, and then three strikes. If there are more than three strikes, we will make sure to ban their access to Thkee and un-list the courses from the marketplace. However, we reserve the right to escalate the consequences if the violations are severe.